FAQs

Frequently Asked Questions

Our store is designed to be user-friendly and easy to navigate, so customers can find what they're looking for quickly and easily

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Where is FATTIMIEI located?

Our headquarters are located at [Calle Río Tajo, 4, 29660 Marbella, Málaga, Spain]. However, we offer national and international shipping. For information on shipping to your specific area, please don't hesitate to contact us.

How can I place an order online?

To place an order, simply browse our online store, select the products you're interested in, add them to your cart, and follow the checkout process. If you need assistance during the process, our customer service team is available to help you.

What payment methods do you accept?

We accept a variety of payment methods, including credit and debit cards (Visa, MasterCard, American Express), PayPal, and other secure payment methods. You can choose the most convenient method when making your purchase.

What is the processing and shipping time for orders?

Order processing time can vary between 1 and 3 business days. Shipping times depend on your location and the shipping method selected. You will receive a tracking number to track your order once it has shipped.

How can I track my order?

After your order has shipped, you will receive an email with a tracking number. You can use this number to track the status of your order on the carrier's website.

How can I contact customer service?

You can contact us at support@fattimiei.com. You can also use the contact form on our website to send us your questions or comments.

Does FATTIMIEI offer product customization services?

We do not currently offer customization services. However, we are constantly evolving and may expand our offerings in the future. Stay tuned for updates.

How do I stay informed about new collections and offers?

To stay up to date with our latest collections, special offers, and news, subscribe to our newsletter and follow us on our social media. That way, you won't miss any of our new arrivals.

  • Free Delivery

    Delivery is free above 100$ on every order

  • 30 days for returns

    Returns is free above a certain threshold. Discover more in our FAQ

  • Secure Payment

    Take advantage of a secure payments. Discover more in our FAQ